To place an order, you can contact us at +91-9560218060 or +91-9999024668 and also can send us email at idiosyncraticindustrieslimited@gmail.com.

Yes, we offer international shipping. Shipping costs and delivery times may vary based on your location. You can find more information by contacting our sales team on this no. +91-9560218060.

you can call us at +91-8527678950 or you can email us at idiosyncraticindustrieslimited@gmail.com for prompt assistance.

We strive to respond to all technical support inquiries within 24 hours. For urgent matters, please indicate the severity of the issue when reaching out, and we will prioritize accordingly.

Please have your invoice no., invoice date, and a detailed description of the issue ready. This information will help our technicians diagnose and resolve your concern more efficiently.

Yes, our technical support team can provide remote assistance if necessary please contact us on +91-8527678950. We will guide you through the process and, with your permission, access your machine remotely to diagnose and resolve issues.

We maintain a stock of commonly used spare parts for our cashew machines. In the event a part needs replacement, we will promptly ship it to you to minimize downtime.

Yes, spare parts are available for purchase separately. Contact our customer support team or visit the "Spare Parts" section on our website to order the parts you need.

On-site technical support may be available depending on your location and the nature of the issue. Contact our technical support team to discuss your situation, and we will explore the best solution for your needs.

Our standard warranty period is 1 years. Details about the warranty coverage and terms can be found in the product documentation provided with your machine.

Do you offer technical training and support after the purchase? Yes, we provide ongoing technical training and support to ensure that you get the most out of your cashew machine. Contact our technical support team for assistance.

Yes, we provide training programs for operating and maintaining our cashew machines. You can inquire about training options by contacting our customer support team.

Yes, we provide training programs for operating and maintaining our cashew machines. You can inquire about training options by contacting our customer support team.

In the rare event that your machine arrives damaged or defective, please contact our customer support team immediately. We will arrange for a replacement or provide further instructions for resolution.

Certainly! Our technical support team can provide guidance for the installation process.

Yes, safety is paramount. Please review the safety guidelines outlined in the user manual before operating the machine. If you have any safety-related concerns, contact our support team.

Depending on the model, some upgrades may be possible. Please contact our sales team to discuss upgrade options and compatibility with your existing machine.